Shipping policy
Shipping Policy
In-Stock Items
Domestic orders typically ship within 5-7 working days if the item is in stock.
Tracking
You will receive an email and SMS with tracking details once your order has been dispatched.
Address Accuracy
To ensure timely delivery, please provide a complete and accurate shipping address, including the zip code and a contact number.
Additional Shipping Charges
In cases of Return to Origin (RTO) or re-delivery attempts, any additional shipping fees will be charged to the customer.
International Orders
For international shipping inquiries, please contact us at claydough.studio@hotmail.com/loremipsum@loremipsum.com
Note
Weekends and public holidays are not considered working days for shipping and deliveries.
SHIPPING CHARGES
Domestic Orders
We offer a flat shipping rate of ₹150 per order, delivering seamlessly to all Pincodes across India.
International Orders
Shipping charges, duties, and taxes are the responsibility of the customer. These charges may vary based on the product, its size and volume, and the final shipping destination.
Return to Origin (RTO) or Re-Delivery
In the event of a Return to Origin (RTO) or a re-delivery attempt, customers will be responsible for any additional shipping costs incurred.
International Shipping Inquiries
For details regarding international shipping, please email us at claydough.studio@hotmail.com/loremipsum@loremipsum.com

